Our detailed conclusions on each business case and software project opportunity are released in the corresponding EXECUTIVE volume (20 pages). Each EXECUTIVE volume provides executives with accurate assessment of the selected business case. It establishes the benefits, scope, key requirements, as well as a final short list of solutions with proven strengths and demonstrated commitment of the vendor. Finally, it ranks the shortlisted solutions after their in-depth ISO 9001-certified assessment.
The list of business cases selected by Yphise ongoing research covers all IT opportunities for boosting the business performance: Business Strategy and Control (BSC), Business Information Systems (BIS), IT Project and Service Management (IPS), IT Strategy and Control (ISC).
BSC Business Strategy
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BIS Business
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IPS IT Project
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ISC IT Strategy
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BTC solutions help manage the conducting of software projects. They provide advanced collaboration tools in order to facilitate information sharing among all project stakeholders, especially when these are geographically distributed. The BTC business case is critical for all companies that evolve on rapidly changing marketplaces. Such companies must be agile. They must constantly adapt their business applications in order to maintain their competitiveness. They need to conduct development projects according to precise timelines. BTC solutions allow companies to control the development process without slowing it down. They help define project timelines and track advancement. They provide real-time visibility on project schedules through contextual indicators and dashboards. They have the flexibility required to support agile development methods.
EDBAs are business applications built to identify and analyze events, i.e. specific occurrences that may have meaning for the business. They are designed to track business activities in real time, detect specific signals or provide a continuous view of a situation. They help business react quickly to significant events, through the production of live information used for decision making or for triggering automated actions. They are integrated with the information system in order to redistribute critical events wherever they may be useful. The EDBA business case is essential for many activity sectors. Every company that needs responsiveness should consider event-driven business applications.
ASTO solutions are the foundation for efficient and agile IT operations, aligned with business needs. They enforce implementation of IT best practices as defined in ITIL v3 (Service Transition and Service Operation). ASTO solutions ensure reliable operations and change management. They ensure end-to-end orchestration of IT operating processes. They automate the various tasks required by these processes, in every layer of the infrastructure. They manage the configuration and provisioning of IT devices. ASTO solutions also help implement compliance and security policies in operations environments.
The FMS business case is essential for all companies in any activity sector. All companies and business lines rely on IT services. The cost of business services is directly tied to the cost of IT services. The current economic situation has led to cutting down costs, including IT costs, while expecting the same services and level of services. This requires insight into the costs of services, as well as advanced capabilities for establishing efficient budgets. FMS solutions are crucial for optimizing the IT use of financial resources.
The IAO business case is essential for all companies in any activity sector. In all companies, operational teams need to make decisions every day, in short time frames. These decisions have a direct impact on business performance. For these teams, analyzing the operational data is essential in order to have a clear understanding of the situations encountered and to make accurate decisions. These needs are difficult to address with traditional business intelligence solutions. For that reason, operational users demand analytical tools that are designed for them.
The ASPG business case is essential for all companies in any activity sector. All companies and business lines rely on IT services. Business efficiency is directly tied to IT service alignment on business needs and priorities. ASPG solutions support the Service Portfolio Management process (SPG) as described in the ITIL v3 Service Strategy. These solutions are essential for meeting the requirements of service lifecycle management in ITIL. They are a key factor of any service management strategy according to business needs as promoted by ITIL v3 or ISO 20000-1.
RME solutions store, track, protect and retrieve the information needed in the event of litigation. They ensure the capability to respond to legal requests for records, documents, information and data, whatever their age. The key challenge of the RME business case is business-oriented archiving. RME solutions manage over time the information that could represent legally admissible evidence.
Access management is a key requirement and breakthrough of ITIL v3. SAIM solutions are important in order to secure services from a business point of view. Protection of services and data handled by services against unauthorized use, disclosure or change is essential to any business.
ILP solutions prevent sensitive information leakage out of the authorized scope. They support sensitive information categorization, and they block unauthorized actions.
WEO solutions manage the Web content from creation to targeted delivery. They are a key factor in leveraging the investment on the Web. They are a cornerstone for any business involving the reliable delivery of up-to-date information, or requiring tuning content to a variety of prospective clients and issues. Our research states that WEO solution are a key investment for any company whose business includes the Web as a communication channel.
Mitigating operational risks is a hot issue for all companies. Underestimating these risks or managing them inadequately may result in serious consequences for any business. An integrated approach to risk management and internal control is essential in order to ensure efficient risk mitigation over time. Our research states that IRMC solutions are a valuable investment for efficient risk mitigation. Moreover, they improve the understanding of operational risks within the organization and they help implement best practices in the area of internal control.
Strategy Management solutions help assess company overall performance. They help drive business objectives, whether financial or nonfinancial (e.g. customer satisfaction, risks), tangible or intangible (e.g. brand, customer capital, human capital). Each company and business line must be successful in conducting continuous transformation in order to survive. Strategy Management solutions are a key investment for all companies in any activity sector for successful achievement of business transformation and objectives.
ESB solutions manage cross-service communications, mediation and integration into service-oriented architectures. ESB solutions are the middleware required to route, transform, enrich, check, validate and operate messages across services. Our research states that Enterprise Service Bus represents a valuable software investment for attaining the agility and flexibility expected from SOA strategies.
EUEM solutions measure the service level delivered to customers by applications in operations. They measure application availability, response time and data integrity from the end-user point of view. They measure how end-users actually experience the services delivered by the IT. Our research states that End-User Experience Monitoring represents a valuable software investment for effective service management. EUEM solutions are an essential foundation for a fair relationship between the IT and the business lines.
Software asset management (SAM) solutions manage, protect and control the software assets of an organization during all their lifecycle. They help keep software assets aligned on business priorities, both in value and costs. They are essential for governing the information systems efficiently. Our research shows that SAM solutions are a key asset for ensuring successful business activities.
Agile business application (ABA) platforms provide business analysts and business process managers with flexible and agile platform in order to design, implement and build agile business applications. ABA platforms significantly reduce the need for technical skills to implement well-focused business-oriented applications. ABA platforms are a key investment in order to respond to demanding agility and compliance issues.
Performance Testing Factories, also called load testing solutions or scalability testing tools, are essential to validate availability, response time and continuity before deployment in operations. They are a key factor to deliver the expected service level to the business. Performance Testing Factories are essential to succeed in implementing effective Service Transition as defined in ITIL v3.
MDQ solutions are aimed at ensuring that the data shared by multiple applications is reliable, consistent and comprehensive. MDQ solutions are a key investment in order to attain demanding business agility while mitigating the operational risk associated with information systems.
UBCA solutions are a key investment in order to guarantee effective governance, risk mitigation and compliance with legal and regulatory frameworks. UBCA solutions are essential to mitigate the risk of irregular business operations.
The CMS business case is essential for implementing the service management according to business needs as promoted by ITIL v3 and ISO 20000-1. The concept of CMS (ITIL v3) encompasses the concept of CMDB (ITIL v2). CMS solutions provide advanced functions for effective configuration and change management.
The service catalogue is an essential foundation for managing the IT services according to business needs. ISO 20000-1 and ITIL v3 are designed to guarantee accurate combination and continual improvement of IT services in order to meet demanding business requirements.
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